NVISION® Eye Centers is one of the largest ophthalmology providers in the U.S., with over eighty centers across six states including California, Nevada, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice®.

This position is responsible for ensuring accuracy in insurance claim follow-up, root cause analysis, appeals and denial management. The Collector is highly attentive to detail, organized, process-driven, collaborative, and possesses strong time management skills.

RESPONSIBILITIES: 

• Completes accurate and timely follow up with responsible third-party payer for outstanding accounts receivables
• Research claim denials and rejections, documenting all relevant actions for audit and tracking and taking appropriate steps toward claim resolution
• Write and file appeals as appropriate
• Develops expertise and payer specific knowledge on all aspects of medical claim collections
• Identify and report collection trends and/or issues resulting in delayed claim adjudication
• Interpret explanation of benefits for accuracy and correct payer adjudication
• Ability to prioritize workload and identify key projects that will result in reduction of outstanding accounts receivable
• Collaborate with RCM leadership to implement collection strategies achieving department goals
• Other projects as assigned

• Experience with physician billing
• 2+ years of success in medical billing and/or collections
• Intermediate level experience with Microsoft Word and MS Excel
• Excellent verbal and written communication skills.
• Bilingual in Spanish a plus
• Exceptional people skills