NVISION Centers

Director of Operations - Orange County

Job Locations US-CA | US-CA-Newport Beach
ID
2024-2385
Category
Management
Position Type
Regular Full-Time

Overview

NVISION® Eye Centers is one of the largest ophthalmology providers in the U.S., with over eighty centers across six states including California, Nevada, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice®.

 

This position will oversee all operational aspects of multiple General Ophthalmology and LASIK clinics in Orange County and surrounding areas. You will have oversight and accountability for year over year sales growth, profitability, physician relationships, teammate engagement & retention, patient satisfaction, compliance, and quality assurance. This Leader will have direct oversight and P&L responsibility for 10-12 centers.

Responsibilities

Essential Job Duties Will Include (but not limited to):

  • Implement and Lead process and protocol for general ophthalmology charge capture, billing and coding best practices
  • Optimize schedule templates for MDs, ODs, Technicians, and Scribes
  • Inspire and motivate teammates to achieve operational objectives and provide outstanding patient care
  • Lead successful integration of ophthalmology acquisitions
  • Build and foster MD relationships with new and existing MD partners in the area
  • Project management of key initiatives within set timeline
  • Achieve Key Performance Indicators including revenue and expense targets, conversion rates, provider utilization, cancellation & no-show rates, Optical sales, patient satisfaction and teammate engagement and retention
  • Identify and regularly meet with key stakeholders (hospital/ IPA leadership, MDs, ODs) to drive sales
  • Coach and develop Center Directors and assist with succession planning within the organization
  • Conduct site visits to all centers of oversight
  • Lead monthly operations calls with our SVP of Operations and COO
  • Participate in budget process and monitor monthly P&L
  • Work with all cross functional areas and assist with ad hoc projects that arise

Qualifications

  • Knowledge of general medical practice operations (4+ years of experience preferred)
  • Multi-site experience required 
  • LASIK experience preferred
  • Bachelor’s Degree from a 4 -year accredited college or university preferred
  • Must have knowledge of billing, coding, and charge entry (5+ years preferred)
  • Ability to work in a fast paced, rapidly growing environment
  • Proven track record of operational success
  • 50% travel required, primarily within the market with an occasional evening or weekend based on the needs of the business

Min

USD $90,000.00/Yr.

Max

USD $120,000.00/Yr.

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